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Privacy policy

Privacy Policy – Norvivo AS

Last updated: August 14, 2025

This privacy policy explains how Norvivo AS (Org. No. 932 541 475) collects and uses personal data when you visit our website www.acceleroot.no, www.acceleroot.com, shop with us, or otherwise interact with us.

Changes to the Privacy Policy
We may update this privacy policy from time to time, for example to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated privacy policy will be published on our website, and the “last updated” date will be modified. We will also take any other measures required by applicable law.

  1. What data do we collect and why?

    We collect personal data in order to:
    • Process your order, ship goods, and manage payments.
    • Communicate with you, e.g., regarding order confirmations, customer service, and returns.
    • Improve the user experience and analyze traffic on our site (e.g., via Google Analytics).
      Send you news and offers if you have consented to it.

    We collect:
    • Name, address, email, and phone number
    • Payment information (processed via Vipps, Klarna, Shopify Pay, and Shopify)
    • IP address and technical data about your visit (cookies)

     

  2. Cookies and Analytics Tools

    We use cookies and similar technologies to improve functionality and analyze traffic on our website.

    This includes:

    • Shopify cookies: to manage cart, login, and purchases.
    • Google Analytics: to understand how the site is used.
    • Third-party cookies from payment solutions (such as Klarna, Vipps, and Shopify Pay), marketing platforms (such as TikTok, Facebook/Meta, Klaviyo, Google/Doubleclick, Trustpilot, and Content Square), and analytics tools (such as Google Analytics, Klaviyo, Hotjar, and Triple Whale).

    You can control or block cookies in your browser settings, but some features may not function optimally if cookies are disabled.

  3. Who do we share data with?

    We only share necessary data with partners who help us provide our services, such as:

    • Shopify (e-commerce platform)
    • Vipps, Klarna, and Shopify Pay (payment processing)
    • Google (analytics and traffic data)
    • Carriers (to deliver your goods)

    All our partners are required to handle data securely and in compliance with data protection laws.

  4. Your rights

    You have the right to:

    • Access the personal data we hold about you
    • Request correction or deletion of data
    • Withdraw consent
    • Opt out of direct marketing
    • Lodge a complaint with the Data Protection Authority

    Contact us at support@norvivo.no or +47 417 66 433 if you have questions or wish to exercise your rights.

  5. Security and Data Storage

    We store personal data only as long as necessary to deliver our service or as required by law. All personal data is processed confidentially and with appropriate security measures.

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